TwoHearts Queensland
Supporting people through mental health challenges, crisis and complex life circumstances.
We provide practical, person-centred support across both NDIS and community services, including:
• NDIS Support Coordination
• Mental Health Recovery Coaching
• Mental Health Crisis Intervention
• Crisis Response and Emergency Housing Support
• Mental Health Training and Consulting
• Community Education and Events
Our approach is simple: understand the person, identify what is happening, and work alongside them to find practical ways forward.
We support participants, families, service providers and members of the wider community with a strong focus on safety, stability, recovery and long-term outcomes
About TwoHearts Recovery and Coordination
TwoHearts is a proudly family-owned and operated business, led by a dedicated husband-and-wife team with over 10 years of experience in mental health and community services. With top-notch training from Australia’s leading institutions and over 30 years of lived experience, we combine professional expertise and genuine empathy to support individuals and families through mental health challenges.
Support Available to Everyone
You don’t need an NDIS plan to access everything TwoHearts has to offer.
Crisis Repsonse Progarm
Supporting individuals and families experiencing homelessness, housing instability or an immediate crisis.
Our Crisis Response Program works with community partners and housing providers to help people access short-term emergency accommodation while they work towards a safer, more stable solution.
Support can include practical case management, referrals, advocacy and connection with local services.
Crisis Intevention Training
Our Respond, Not React training was developed in-house by our team with one goal in mind: to empower service providers to identify risks early, respond with confidence, and take appropriate action during a mental health crisis rather than reacting out of panic or uncertainty.
The training focuses on practical, real-world skills that help workers recognise warning signs, assess risk, communicate effectively, and make safer decisions when supporting someone in crisis.
Communtiy In Crisis Events
Community in Crisis brings local people, services, organisations and decision-makers together to talk openly about the issues affecting their community.
These events create a space for people to ask questions, raise concerns, learn what support is available and connect directly with services that may be able to help.
Our goal is simple: better conversations, stronger connections and practical action within the community.
Specialised Mental Health Services Under the NDIS
Mental Health Crisis Support
We offer same-day NDIS mental health crisis support (7am–9pm), including structured risk assessment, triage, and stabilisation.
Available:
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In-person across Brisbane, Gold Coast & Scenic Rim
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Telehealth Australia-wide
Our focus is hospital diversion where safe and appropriate
Meet the two hearts behind TwoHearts
Joe
Joe is the Co-Founder of TwoHearts Queensland and specialises in mental health recovery, crisis intervention, psychosocial support and complex case work.
With a mix of professional training and lived experience, Joe is passionate about helping people through some of the hardest moments in their lives. He has a strong focus on crisis response, suicide prevention, trauma-informed support and finding practical alternatives to unnecessary hospitalisation.
Joe is especially passionate about making mental health support feel more human, practical and accessible for individuals, families and the wider community.
Chloe
Chloe is the Co-Founder of TwoHearts Queensland and specialises in Support Coordination, psychosocial disability, complex NDIS navigation and family-centred support.
She is passionate about helping participants and families make sense of complicated systems, understand their options and build the right supports around them.
Chloe brings a calm, practical and compassionate approach to complex situations, with a strong focus on advocacy, stability and long-term outcomes.
She is especially passionate about supporting families who feel overwhelmed by the NDIS, disability systems or major life changes and helping them feel heard, informed and supported.
Our Blogs
Reviews
Ellen - Participants Mum
Joe and Chloe are so caring and supportive of myself and my daughter. We've been working with them for a while now, and they are doing such a great job! Love you.
Tracy
TwoHearts have been amazing for me and my son. We have been with them for about 6 months and I love having the check-ins and people caring for my son. They have been a god send highly recommend them
Katherine
I was introduced to one of your workers, Chloe, through mutual friends, and she has been an absolute pleasure to interact with. Chloe became an incredible source of support within my community, especially during a challenging time when my youngest daughter was diagnosed with a global developmental delay.
It was an overwhelming period, but Chloe was consistently by my side, guiding me through every step of the process with care and understanding. Her support made a world of difference, and I’m truly grateful for her kindness and dedication.